Question 1

What is Diggy?

Accepted Answer

Diggy is the operational system of record for physical worksites—unifying field teams, machine data, and operational workflows in one platform.

Question 2

Is Diggy an ERP replacement?

Accepted Answer

No. Diggy works alongside your ERP and feeds it with clean, accurate operational data.

Question 3

Does Diggy work offline?

Accepted Answer

The mobile app is offline-first (24-48+ hours fully offline with seamless sync). The web app is designed for connected environments.

Question 4

Is Diggy just telematics?

Accepted Answer

No. Diggy integrates telemetry and enriches it with human context—so you know what happened and why.

Question 5

What does Diggy typically replace?

Accepted Answer

Multiple point solutions and manual processes: spreadsheets, paper checklists, ad-hoc messaging, maintenance logs, fuel tracking, parts tracking, and disconnected dashboards.

Question 6

Who is Diggy best for?

Accepted Answer

Multi-site, heavy-asset operators in mining and construction—especially where connectivity is inconsistent and operational truth is fragmented.

Question 7

How long does implementation take?

Accepted Answer

Weeks, not months. Most teams see value within the first engagement, then scale across sites.

Question 8

Can Diggy handle mixed OEM fleets?

Accepted Answer

Yes—Diggy is designed for mixed fleets and multi-site operations.

Question 9

How does pricing work?

Accepted Answer

Diggy is priced on a per-asset or per-site, per-month basis—simple and predictable. We also offer enterprise options for larger operations.